Last updated: 10/08/2026
This page explains how long your order takes, what shipping costs, where we deliver and what to do if a package is late or missing. The short version: most orders arrive within 11–17 business days, and shipping is free on every order. Orders ship from our supplier's warehouse in mainland China.
Shipping at a glance
| Step | What happens | Time |
|---|---|---|
| Order cut-off | Orders placed after 4:00 PM ET are processed the next business day. | 4:00 PM ET, Monday–Friday |
| Processing | Orders are processed in 3–5 business days. | 3–5 business days |
| Transit | Shipping takes 8–12 business days after processing. | 8–12 business days |
| Total | Most orders arrive within 11–17 business days. | 11–17 business days |
| Ships from | Our supplier's warehouse in mainland China. | International shipping to the US |
Processing and cut-off time
Processing starts the day you order, if you order before the cut-off on a business day. Orders placed after 4:00 PM ET are processed the next business day. Orders placed on a Saturday, Sunday or US federal holiday start processing on the next business day.
During processing, we confirm your payment, check your shipping address and prepare your items for the carrier. Orders are processed in 3–5 business days. If we find a problem with your address, we email you before the order ships.
What counts as a business day
Business days are Monday through Friday, excluding US federal holidays. Weekends and these holidays do not count toward processing or transit time:
- New Year's Day
- Martin Luther King Jr. Day
- Presidents' Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Christmas Day
A worked example
Your delivery window is the order date plus 11–17 business days. Here is how that plays out for one order:
- You place an order on Monday, 10/05/2026, at 10:00 AM ET. That is before the 4:00 PM ET cut-off, so Monday counts as day 1.
- Processing takes 3–5 business days, so the order leaves between Wednesday, 10/07/2026, and Friday, 10/09/2026.
- Shipping takes 8–12 business days after processing. Monday, 10/12/2026, is Columbus Day and does not count.
- Your package arrives between Tuesday, 10/20/2026, and Wednesday, 10/28/2026.
Shipping rates
Shipping is free on every order to the United States. There is no minimum order and no shipping charge at checkout.
We offer one shipping speed. Checkout shows a shipping cost of $0.00 before you pay.
Where we ship
We ship to all 50 states, Washington DC, Puerto Rico and APO/FPO addresses. We do not ship to addresses outside the United States. If checkout does not accept your address, email us at support@merrybazaar.com and we will tell you why.
Tracking your order
We email you a tracking link when your order ships. The link can take up to 2 business days to show its first scan. If your tracking link has not updated after 5 business days, email us with your order number and we will check with the carrier.
Fees on delivery
You pay nothing when your package arrives. Your total is the item price and any sales tax shown at checkout; shipping is free. We pay any import duties on your order. If a carrier asks you to pay a fee to release your package, do not pay it. Email us with your order number and a photo of the notice, and we will take care of it with the carrier.
Where your order ships from
Orders ship from our supplier's warehouse in mainland China. Each package travels internationally to the United States, which is why shipping takes 8–12 business days. Your tracking link shows each step of the route. Our Coppell, Texas address is a returns center only. It is not a store or a pickup point. Our Hong Kong address is a registered office that handles mail only.
Orders with several items
Shipping stays free even if your items arrive in more than one package. When an order ships in separate packages, we email a tracking link for each one. The delivery window on this page applies to every package in the order.
Weather and carrier disruptions
We email you if severe weather or a carrier disruption delays your package. These events can add time beyond the delivery window on this page. Your tracking link shows the latest update from the carrier.
If your order is delayed
If we cannot ship your order within the time shown on this page, we email you before that time runs out. The email gives you a new shipping date and the choice to cancel for a full refund. If we cannot ship within 30 days of your order and you have not agreed to the new date, we cancel the order and refund you in full. This follows the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule.
If your package is lost or marked delivered but missing
Contact us within 30 days of the last tracking update and we will resolve it. Follow these steps:
- Check around your delivery spot, your mailbox and with neighbors or your building's front desk.
- Wait 1 business day. Carriers sometimes mark a package delivered before the final drop-off.
- Email support@merrybazaar.com with your order number and the tracking status you see.
- We open a claim with the carrier and reply within 1 business day with the next step.
- If the carrier confirms the package is lost, we send a replacement at no cost or refund your order, whichever you choose.
Address changes and errors
Email us before your order ships if you need to change your address. Once a package is with the carrier, we cannot redirect it. If a package comes back to us because the address was incomplete, we email you and reship it after you confirm the correct address.
Questions
Call +1 (835) 317-6249 or email support@merrybazaar.com. Our support hours are Monday–Friday, 9:00 AM–5:00 PM ET, and we reply within 1 business day. You can also read our Refund & Returns policy and our FAQ. Merry Bazaar is operated by TRENDVIFY GLOBAL TRADING LIMITED, a company registered in Hong Kong.